Frank helps organizations bring out the best in their people. He works with teams in articulating vision and values, clarifying roles, and building relationships of integrity, trust, and transparency. As a coach he helps managers ground their roles in a strong sense of purpose and gain increased skill and flexibility in their responses to difficult situations at work. He brings a unique talent for helping clients renew their confidence that they can build cultures capable of achieving outstanding results and extraordinary growth in their people.
Representative engagements include facilitating an Appreciative Inquiry based strategic planning process, helping a large international sales and marketing division create a more transparent, team-based culture, working with a senior management team to improve relationships and clarify roles, coaching corporate VPs and directors of non-profits on interpersonal skills and managing difficult people, conducting a facilitation skills workshop for 45 internal consultants, and helping a plant manager and a union president find a way to talk to each other again. Clients have included Edo, Ford, Hovnanian Enterprises, Mars Masterfoods, McGraw-Hill, Merck, New York Power Authority, Prudential, Symbol Technologies, Veeco, and non-profits such as Bridgeport's Center for Women and Families, ct Ballet, Girl Scouts USA, and Norwalk ct’s Maritime Aquarium.
He has contributed to the Journal for Quality and Participation and co-authored a chapter for The Portable Conference on Change Management. Recent white papers include "Managing the Valuable but Difficult Manager," "Creating a Transforming Vision for Twenty-First Century Organizations" and “Utilizing Resistance - to Change!”
Prior to beginning his consulting practice in 1983, Frank was Manager, Management Development and Training, for General Foods (now part of Philip Morris). His previous corporate experience includes senior consulting and management development positions at American Hospital Supply and G.D. Searle (now divisions of Baxter and Monsanto, respectively).
A graduate of Yale University, Union Theological Seminary, and the M.I.T. Sloan School of Management, he holds a Certificate in Psychoanalysis from the Westchester Institute for Psychoanalysis and Psychotherapy and is certified in the Myers-Briggs Type Instrument and the Hogan Assessment Instruments. Memberships include the Organization Development Network, the International Society for the Psychoanalytic Study of Organizations, and the Woodlands Group. He is active in Appreciative Inquiry Consulting, LLC and was a co-founder of the New York Appreciative Inquiry Special Interest group of the New York OD Network (NYAISIG).